Shipping Status and Transit time
Your Swimava is on its way!
We are committed to handle customer's order with most professional and timely manual. Most order will ship on same day, for order place before noon on business day. A shipping confirmation email includes the tracking information will be sent to your ordering email address right after the order is processed. Weekends and holiday orders will be shipped on following Monday or the next working day after holiday.
Approximate time for standard shipping:
WEST COAST : Transit item require 2-3 days
CENTRAL TIME ZONE: 3-4 DAYS
EAST COST : 4-7 DAYS
Need the product to be shipped faster?
Low cost (1-3 days) Expedited Shipping option is available at checkout.
Priority mail will usually delivery within 1-2 days for CA, NV, OR
2 business days for Taxes
2-3 business days for East, Southeast Coast States (NY, FL)
** Holiday and severe weather will cause delay
NOTE: Please check the same email address which was used at ordering or the spam box if the shipping confirmation has not been received.
Order Status / Special Shipping Request, please send email to
Request your order update anytime by emailing: swimavausa@gmail.com or for immediate attention.
FEDEX Tracking: (Tracking Number Format 12 digits 900004086666)
UPS Tracking: (Tracking Number Format: 1Z9999999999999999)
On your purchase we will email you an English PDF version of our Swimava User Guide / Instructions which must be read prior to use of our products. This Swimava Guide is also available online.
Undeliverable Orders:
We reserve the right to ship only to PayPal verified shipping addresses. We pledge to contact you within 24 hours if we’ve received returned orders to our depots as undeliverable to your order address. We are happy to offer two options for you under these circumstances:
Option 1: We will resend your order by surface to an alternate shipping address at your cost. It may take up to 10-15 business days to receive your Swimava order.
Option 2: We will refund your order excluding the shipping fee.
*Please note also, that we do not ship to PO Boxes.
Swimava Delivery
All orders are normally shipped the same or next business day and arrive within 3-5 business days.
All orders shipped direct from our California warehouse. Please note that delivery times may be a little longer for orders placed around public holidays.
**Please note: we cannot be held responsible for postal delays and we always aim to process your order within 2 days of purchase. If your order is delayed, you will need to contact the shipper directly. Request your tracking number 3 business days following order receipt!
Important Notice:
- Any delivery dates provided by Swimava are estimates and we reserve the right to make deliveries in installments.
- A signature may be required on delivery of your order.
- If delivery is unsuccessful, the goods will be returned to our warehouse. In this case, regretfully we may charge for redelivery or redirection of failed orders. This charge will be at your cost only.
- If you have any concerns about our published delivery times, please email us at swimavausa@gmail.com and we will do our best to accommodate you.